Casino Mate make a really witty argument for the serious and secure way they work, based on their over seven years of experience in the industry, casino mate australia , of course, would not be able to do this if it wasn't done properly. Accordingly, you should always approach the game with a good feeling. At the same time, of course, this provider should also take a closer look at the other security features. In our experience, we should mention the licenses that have been issued by the Cypriot authorities and the government of Curacao. In both cases, the licensing includes strict controls to ensure that the casino is operating legally. At the same time, the regulation of the activities will continue,
In addition, players are protected by form entries and payments using SSL encryption. If, for example, your own bank details are entered for payments, this information is always completely unrecognisable through SSL encryption. Criminals are now unable to access the information and therefore cannot cause any damage. Of course, Casino Mate also adheres to the requirements of protecting minors. If you are under 18, you cannot take advantage of the offer. If a customer also has problems with their own gambling behaviour, you can activate the "Play safe" button.
Usually, customer service in casinos is a thing of the past as not all providers place the same importance on serving their existing customers. Casino Mate, however, is positioned quite well in our test report and offers all customers several options for contacting customer service. Staff can be contacted via live chat, email and telephone, for example. The telephone has a call-back service, which can be described as very pleasant. Here employees are simply given a desired date and one of the support staff will contact you at the agreed time. In the case of an email address, on the other hand, you usually have to wait several hours. However, in all cases it is praiseworthy that discussions with the support team are free of charge. In addition, a frequently asked questions area is available, where players can get answers to many questions themselves.
According to our experience with Casino Mate, the customer service staff always gives a very friendly and, above all, competent impression. Misunderstandings or problems for players are dealt with quickly, which can certainly be described as a real plus.
Casino Mate: A matter of personal taste
At Casino Mate ease of use is always a matter of individual taste, of course. In principle, for example, the design could be characterised as old-fashioned. In any case, Casino Mate's offering has yet to keep up with the modern and innovative websites and platforms of many competitors. But this is not necessarily the provider's goal, because the focus here is on a good overview for the customer. And this move works very well, because management through the repertoire can really be described as hassle-free. The menus are clearly marked and the entire offering looks very comprehensive.
Since, for the most part, unnecessary graphics and extras are not used, there is no need to put up with excessive loading times. All players should feel comfortable with it, especially since it should be fairly easy to get started for inexperienced customers. Another plus is that the website and all the lobbies are available in English. Unfortunately, this is by no means a matter of course, which is why the provider received high marks in our Casino Mate experience report.
Casino Mate: you can play on mobile phones and tablets without downloading
Good news for all fans of mobile casino gaming, as you can easily play at Casino Mate from your smartphone or tablet. The provider provides its own app for this, which is offered as a web version. This means that online casino customers can access the portfolio without downloading and at the same time can access the offer from any mobile device. There is no need to worry about costs or commissions, as this is, of course, an additional service provided by the provider.
Basically, the casino web app makes a very good impression. The design has been perfectly optimised and provides a quick overview and navigation of the mobile portfolio. There is, however, a slight drawback, because the game selection is still very cautious. Slots players can choose between ten different games; scratch cards are available in almost 20 different versions. So there's something going on here, even if you can already play easily and easily from your mobile phone or tablet.